NHS Sussex Urges People to Use NHS 111 for Non-Emergency Care Over the Bank Holiday Weekend
As the bank holiday weekend approaches, NHS Sussex is reminding residents across Sussex to prioritise using NHS 111 for all non-emergency medical concerns. By choosing NHS 111 for urgent but non-life-threatening health issues, patients can receive timely advice, reduce pressure on emergency services, and help maintain valuable resources for those who need emergency care.
What Is NHS 111 and When Should You Use It?
NHS 111 is a free, confidential helpline and online service available 24/7 designed to support people who require urgent medical advice, but whose situation is not a life-threatening emergency. It is the first port of call for non-emergency health concerns, including:
- Mild to moderate injuries
- Minor infections and symptoms like coughs, colds, and sore throats
- Questions about medication and treatments
- Advice for ongoing health conditions
- Guidance on which healthcare service you should visit or book
Why NHS Sussex Recommends NHS 111 Over the Bank Holiday Weekend
Bank holiday weekends typically see a surge in demand for healthcare services, often leading to crowded emergency departments and extended wait times. NHS Sussex is encouraging residents to use NHS 111 first to:
- Get expert advice quickly without physically visiting a health centre
- Receive tailored care plans and referrals to appropriate services like pharmacies, urgent treatment centres, or GP appointments
- Help prevent unnecessary A&E visits, freeing up emergency staff to treat critical cases
- Access support even when GP surgeries and many pharmacies are closed
How to Access NHS 111
Accessing NHS 111 is easy and convenient. You can:
- Call 111: Speak to trained advisors who can assess your symptoms and direct you to the best care.
- Use the NHS 111 Online Service: Complete an online symptom checker and get advice instantly at 111.nhs.uk.
Benefits of Using NHS 111 During Bank Holidays
| Benefit | Description |
|---|---|
| 24/7 availability | NHS 111 operates around the clock, including weekends and holidays, ensuring support when many services are closed. |
| Quick guidance | You receive prompt advice tailored to your symptoms, reducing anxiety and uncertainty. |
| Reduced waiting times | Avoid long queues at emergency departments by receiving appropriate care recommendations. |
| Appropriate referrals | If needed, NHS 111 can arrange appointments with urgent treatment centres, pharmacies, or your GP. |
Practical Tips for Using NHS 111 Effectively
- Be ready to describe your symptoms clearly—include duration, severity, and any other relevant details.
- Have your NHS number on hand (if possible), and any information about current medication or allergies.
- Follow the advice given carefully—whether that’s self-care, visiting a local pharmacy, or attending an appointment arranged by NHS 111.
- If symptoms worsen or become life-threatening, dial 999 immediately.
Case Study: How NHS 111 Helped During Last Year’s Bank Holiday
Last year, during the August bank holiday, NHS Sussex saw a 20% increase in calls to NHS 111. Many patients avoided unnecessary hospital visits thanks to timely guidance. One resident, Jane from Brighton, shared her experience:
“I had a bad sore throat and was worried it was serious. I called NHS 111 and received advice to manage it at home with pain relief and fluids. They booked an urgent appointment with my GP just to be safe. This saved me an emergency department visit during a busy bank holiday.”
When To Call 999 or Visit A&E
While NHS 111 is perfect for non-emergency help, it is vital to recognise when a life-threatening emergency occurs. Call 999 immediately if you experience:
- Chest pain or signs of a heart attack
- Sudden weakness, difficulty speaking, or stroke symptoms
- Severe breathing difficulties
- Severe bleeding that won’t stop
- Loss of consciousness or severe head injury
Summary: NHS 111 – Your First Choice for Non-Emergency Care in Sussex
Using NHS 111 during the bank holiday weekend helps keep healthcare accessible and effective for everyone in Sussex. It prioritises your health by providing prompt, expert advice, ensuring you receive the right care at the right time without overburdening emergency services.
Remember, NHS 111 is free, quick, and available 24/7 — make it your first call or click this link to NHS 111 online for non-emergency health concerns this bank holiday weekend.
